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Home Care

Home care, support and adaptations

We can provide advice if you are having difficulty coping in your own home. Checking your eligibility for help usually begins with an adult social care assessment by the County Council.

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If you are finding it difficult to move around in your own home or to use your bathroom or WC the assessment will be carried out by an occupational therapist.

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If you are finding it difficult to meet your care needs the assessment will be carried out by a social worker.

The Council will also assess whether you are eligible for help towards the costs of your care or support.

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Even if you are not eligible for financial help, Suffolk County Council can still advise you about the best ways to meet your needs. To ask for an adult care assessment:

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  • Call Suffolk County Council Customer First on 0800 917 1109
     

If you are caring for someone you are entitled to a Carers Assessment. These are carried out by Suffolk Family Carers, but you need to call Suffolk County Council Customer First on 0800 917 1109 to arrange one (this is expected to change in the near future).

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Further help on adapting your home or finding a new home to help you cope better.

Useful Links

Suffolk County Council

  • Suffolk County Council Care and support for adults

  • Warm Homes Healthy People on Suffolk County Council website

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Personal alarms and telecare

  • Ipswich Hears (personal alarm and telecare service)

  • Waveney Norse/East Suffolk Norse – Home Alarms

  • Age UK

  • Lifeline UK

  • Telecare24

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Other charities

  • Alzheimers Society East Suffolk Branch

  • MS Society: South, Central and East Suffolk Branch

  • Suffolk Family Carers

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Disability Aids and Mobility Equipment

  • Products for disabled or elderly people to help maintain independent living.

  • Amazon’s Independent Living Products

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